Introduction
Welcome to Sthavira Automat and Tech Solutions Pvt Ltd. We are committed to delivering your orders promptly and efficiently. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased from our website.
Shipping Destinations
We ship our products worldwide. However, please note that certain products may have shipping restrictions depending on the destination country. If we are unable to ship to your location, we will notify you promptly.
Shipping Methods and Costs
We offer various shipping methods to meet your needs, including standard and expedited options. Shipping costs are calculated based on the weight, dimensions, and destination of the package. You can view the shipping costs for your order at checkout before making a payment.
Processing Time
Orders are processed and shipped within 1-3 business days from the date of purchase. Please note that processing times may vary during peak periods or due to high demand. If there is a delay in processing your order, we will inform you via email.
Estimated Delivery Times
Please note that these are estimated delivery times and actual delivery times may vary depending on the destination and any unforeseen delays by the shipping carrier.
Order Tracking
Once your order has been shipped, you will receive an email with the tracking number and a link to track your package. You can also track your order status directly through our website under the "Order Tracking" section.
Shipping Confirmation
Upon shipment, a confirmation email will be sent to you with the details of your order, shipping method, and tracking information. Please ensure that your email address is entered correctly at checkout to receive this information.
Customs, Duties, and Taxes
For international shipments, customs duties and taxes may apply based on the destination country’s regulations. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. Please check with your local customs office for more information on potential charges.
Delivery Issues
If you experience any issues with your delivery, such as delays, damaged items, or missing packages, please contact
our customer service team immediately at [support@sthaviraatspvtltd.com] or [+9180-35694586]. We will work diligently to resolve the issue and ensure your satisfaction.
Incorrect or Incomplete Addresses
Please ensure that all shipping information is accurate and complete at the time of purchase. Sthavira Automat and Tech Solutions Pvt Ltd is not responsible for packages delivered to incorrect or incomplete addresses provided by the customer. In the event of such errors, additional shipping fees may apply to reship the order to the correct address.
Returns and Exchanges
For information regarding returns and exchanges, please refer to our [Return Policy](link to return policy). If you need to return or exchange an item due to shipping damage or error, please contact our customer service team for assistance.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at:
Sthavira Automat and Tech Solutions Pvt Ltd
#34, 3rd Floor, TD Calisto, Pattanagere 1st Main Road, Rajarajeshwari Nagar, Bengaluru - 560098
support@sthaviraatspvtltd.com
+9180-35694586
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